Versatec makes a distinction between Operations Support and Operations Assurance services.

Operations Support focus is on activities of existing facilities and addresses issues that occur after a production facility is in operation. Changes, updates and improvements to existing processes are the key focus.

Typical topics are:

• Operating procedures documents
• Operating and training manuals revisions and updates
• Process troubleshooting
• Demanning & optimisation studies
• Modification studies and execution
• Technical audits of existing installations
• Document Control & Retrieval solutions and services